Services
Teach a man to fish, and you feed him for a lifetime.

We'll get you hooked on success

We achieve success when you understand how to take what we are teaching you and apply it to an intelligent content strategy. We set out to help you identify the tools and strategies that work best for you, and then we train you to use them effectively. We can do the work for you, but you'll spend more in the end than to learn the right methodology and how to replicate it using the best practices we teach you. Sometimes, however, we understand that you might just want to leave some things to the experts, so we have services that can support you as well...

Consulting Services

With a combined six decades of experience in technical communication and XML standards, we can help you with structured content creation and management. Also, our strategic partnerships with the main players of the structured content field give us knowledge that makes a positive difference.

We love solving problems in real-world conditions. People with true-to-life business issues need solutions that work and feel comfortable. We believe the best technology is out of view, like a modern engine that never gives you the feeling your journey is out of your control.

Unlike other companies, the Content Era never tries to overwhelm or dazzle you with gadgets. We listen before we speak. We want you to identify your pain points so we can create a solution that meets your needs.

Conversion

Many consultants in our field talk about the path to a bright new future, but they send you down the wrong trail when you ask for directions. At The Content Era, we know your existing content is valuable. We do not assume that your legacy content was created just to pass time. If your content added value in the past, a significant portion of it is likely to remain valuable in the future. Thus, many of our projects involve conversions to structured content and between XML standards.

As experienced professionals, we have managed many automated and semi-automated content conversions. Whether you created all your content in a word processor, a publishing application, or a computer-aided drafting program, we know what to do. We can pull your valuable content out of those formats and publish them in an agnostic, XML-based structure that frees you from proprietary tools and environments.

Cloud Services

TCE is known for it's complex documentation and software solutions. Over the years, our combined experience with enterprise level data management/conversion/migration has taught us the fundamentals of utilizing a scalable methodology to enhance the development of business assets. We are also familiar with the concept that the experience of a given product or service can drive it's own revenue. With that in mind, we introduce our customers and prospects to cloud business solutions that enhance the development of their electronic assets and help them drive revenue through repeat customer engagement. We do that by providing them with industry expert level advice, demonstrations and training on the asset management solution that makes sense for them. We can then support the implementation and configuration of cloud business tools and provide consulting on how to leverage analytics to hit KPI's and goals using the cloud service tools.

Transformation

One of the great advantages of having structured content is the fact that there are lots of tools to automatically transform your content into almost any other format. And not just the format can change - your content can be completely reshuffled or merged with content from external sources. Some transformations are used to convert one type of structure into another, for instance when you are importing tables from Excel into a DITA workflow. Other transformations take place in the publication process, where DITA (or other XML-based content) is transformed into HTML pages for your website.

Using XSL to define transformations often feels like waving our magic wand at the content: with a simple push of a button, the content is reshuffled to create a totally new appearance. One of these transformations produces the content you are currently watching on our website. Our content creators work in a Word-like environment, leaving the creation of cool web methods to a one-time definition of the transformation scenario.

If you want to find out how your content can be transformed to reach new goals, do not hesitate to ask us for advice or a demo.

Training

At the start and end of projects, we usually schedule training about the technologies that are being used. At the start of the project, the focus is on getting you to understand the issues in your existing content and how to avoid them in structured content. At the end of a project, we teach you about the new technologies that were applied and the structure that was implemented. So that you can handle the system without requiring us to come in and help you out all the time.

A list of more-or-less standard training topics is given below. If you require training on another aspect of technical information, structured content or publishing methods. feel free to contact us with a specific request.


Contact

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Headquarters:

8601 SW Marlei Ln.
Arcadia, FL
34269 USA
+1-508-617-7763

New England Office:

161 Danforth St.
Rehoboth, MA
02769 USA